Sometimes circumstances beyond our control cause a show to be rescheduled and/or cancelled. In the event that a show is rescheduled, all tickets for that particular date and time will be valid for the new, rescheduled date and time and no refunds will be given. If a show is cancelled and is not able to be rescheduled, then those who purchased tickets through official channels are entitled to a refund. You must provide your valid tickets for the cancelled show to be eligible for a refund.